Latest posts
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Why Subscription Satire Needs a Fictional Journalist

A real cancellation maze can sound like something an author made up. James B Wood’s techno-political thrillers offer a fictional lens on the systems and language behind everyday consumer frustrations.
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A Cancelled Payment Isn’t Always a Cancelled Contract

A payment disappearing from your statement can feel like the end of the matter. It may only mean the money stopped moving; make sure you also know where the agreement stands.
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What Do You Actually Own When the App Closes?

A device can sit on your kitchen counter and still depend on a remote service for its most useful features. Before buying, ask what keeps working when the plan, app or company disappears.
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The Cancellation Maze Is Part of the Product

You joined in two taps. Leaving now involves a forgotten password, a chat queue and a button that may or may not exist. Here’s how to keep a clear record while you find the exit.